How it works
Every decision the pipeline makes, in plain words. Each step is logged in the Activity.
Checks Six checks: phone, email, name, consent, postcode and duplicates.
Phone
- Any common Swiss way of writing a number:
079 123 45 67,+41 79 123 45 67,0041 79…,+41 (0)79…. - Exactly 9 digits after the leading 0. Mobile
075,076,077,078,079or a landline area code. - Rejected: premium-rate (
090x), service numbers (080x,084x), foreign numbers, wrong length, letters.
Email
- Rejected: not a valid address, or a disposable domain (
mailinator.com,guerrillamail.com,10minutemail.com,tempmail.com,temp-mail.org,yopmail.com…). - Warning with a suggestion for common typos, such as
gmial.com→gmail.com,gmai.com→gmail.com,gamil.com→gmail.com,gmail.co→gmail.com.
Name, consent, postcode
- Name: rejected if missing, with digits, or a test word (
test,testing,asdf,qwert,qwertz…). - Consent to be contacted is required.
- Postcode: 4 digits; a first digit that doesn't fit the canton is only a warning.
Duplicates
- Same phone or email as an accepted lead from the last 30 days.
- Any common Swiss way of writing a number:
Status Rejected (invalid) or Duplicate if a check fails; otherwise Assigned, Waiting for a broker, later perhaps Replaced.
- Rejected (invalid) if any check fails; Duplicate if only the duplicate check fails.
- A lead that passes (warnings are fine) is Assigned or Waiting for a broker; after a replaceable answer it is Replaced, and the broker gets a credit.
Assignment The broker who serves the product and canton and has had the fewest leads today gets it.
- Only brokers with capacity left today (Zurich time) count. On a tie, the lower broker number wins.
- No broker free or none serves it: the lead waits for a broker, with the reason on its page.
- Nobody serves: Life in AI, AR, GL, GR, SH, TI; Car in BE, LU, NW, OW, TI, UR.
- PipedriveEach assignment prepares a Pipedrive person and deal for the broker. Simulated: no real Pipedrive is connected; nothing is sent. The payload is on each lead's page.
Feedback and replacement Wrong number, Already had it, Not reachable within 7 days: replaced like for like and credited.
- Brokers answer once per lead: Reached, Not reachable, Wrong number, Already had it, Not interested.
- The 7 days are calendar days in Zurich time (delivered Tuesday 10:00 → until the next Tuesday 10:00).
- The replacement has the same product, so the same price: a lead of that product waiting for a broker (at most 14 days old), or else a new one through the full pipeline. It is delivered even when the broker is full.
- Reached, Not interested, or feedback after the window: recorded, no replacement.
Pricing and billing CHF per lead: KVG 45, VVG 60, Life 90, Car 35. Credits are deducted in the month they're issued.
- Basic health (KVG) CHF 45.00 · Supplementary (VVG) CHF 60.00 · Life CHF 90.00 · Car CHF 35.00. The price is fixed on the lead at delivery.
- Billable: leads delivered in the month (replacements included) minus credited ones. The invoice adds VAT of 8.1%, payable in 30 days.
- Simulator and limitsSimulate adds 20 random leads, about 15% of them bad. At most 5'000 leads; everything resets nightly at 03:30.
- Example dataEmails use example domains (
example.com,*.example); phones use0xx 00x xx xx, which as far as we know isn't given to subscribers.